Arq Backup Arq 5 Update You When

I suggest everyone to email in to Arq support so they are aware of how widespread of a problem this is.

Press question mark to learn the rest of the keyboard shortcuts Log In Sign Up User account menu 8 Arq 5 and The limit for this folders number of children (files and folders) has been exceeded.

From googling this, not related to Arq, I see this error is associated with having more than 500,000 files in a folder.

Has anyone had this occur Does Arq really just throw all the objects into one folder Does Arq 7 mitigate this issue 39 comments share save hide report 91 Upvoted Log in or sign up to leave a comment Log In Sign Up Sort by best.

Arq Backup Arq 5 Update You When

If youre experiencing this issue with Arq 5, please email supportarqbackup.com so we can update you when its fixed.

Thank you. 4 Reply Share Report Save level 2 5 months ago Good because I have already started trying to use rclone and alternatives.

I dont want to switch from using G Suite was my backup destination.

ARQ5 is a solid backup except for the snapshots issue I found recently.

Nothing is perfect but this issue has made it so I cant backup new files.

Reply Share Report Save Continue this thread level 1 5 months ago edited 5 months ago Yes, this happened to me on my nightly backup yesterday.

I really hope this doesnt mean that I am going to have to abandon my existing backups and start from scratch.

Are you using Google Drive as the destination 2 Reply Share Report Save level 2 Original Poster 5 months ago Yes, I am using google drive as a destination.

I really cant afford to start over, as I have recently moved to an area with only one internet provider and upload monthly limits.

It be a disaster.

Do you think its possible you have over 500,000 files 1 Reply Share Report Save Continue this thread level 2 Original Poster 5 months ago Im presently doing an object cleanup as a cheat way of seeing how many objects are in that one directory.

Im a bit disappointed, I would have thought Arq would have managed how it handles objects in a manner which would avoid this.

Im certainly no expert, but when I was trying to identify what this error means I could see many posts chastising that having such a large quantity of files in one folder isnt a positive thing.

Reply Share Report Save level 1 Comment deleted by user 5 months ago level 2 Original Poster 5 months ago If you google that error, you see people with other platforms being told that if the cannot have more than 500k separate files or folders within one folder.

I do not have, on my local system, anything near that amount - but it appears that arq puts all the objects in one folder (from what I can tell, but Im open to correction).

So if all your backups combined, when broken into parts, is 500K - then youd get this error message.I think.

I accept that I might have an oversimplified view of this.

It appears Google, a few months ago, introduced a 500k limit which caused problems for people retroactively.

Reply Share Report Save Continue this thread level 1 5 months ago Using ARQ 5.

The other one I have with 444,785 files has 604,018 objects in it.

It looks like ARQ breaks down files into 4.8 megabyte chunks and then uploads them into a single folder.

The best advise we can give in this case is to kindly re-organize the folders structure so you dont hit this limit.

Reply Share Report Save level 2 5 months ago Darn it.

TB worth of data would potentially generate 312, 500 individual 4.8 megabyte files.

I dont know for sure if the 4.8 megabyte file chuck structure is something thats actually built into the software or is something that I observed on my backups.

The other thing is Google could potentially change this limit in the future also.

Im not wanting a bad mouth this software because I think its brilliant software especially v5.

Ive tested it multiple times on restores of small amounts of data and it works great.

Reply Share Report Save level 1 5 months ago Arq 5.19.2 is out.

From the release notes: Changes Added a workaround for Google Drives new 500,000-item per-folder limit.

Reply Share Report Save level 1 5 months ago Just tested the version with the fix and it works perfectly for me.

Contact the support to get this new version with a workaround and youll be able to backup more and more files:) 2 Reply Share Report Save level 2 5 months ago I wont be their huckleberry.

CrashPlan taught me a lesson trusting only one company.

Reply Share Report Save Continue this thread level 1 5 months ago Same thing has happened to me.

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